I used to be a happy customer. I had zero issues with my first two buildings. My third building has been disappointing. They brought the wrong roll up door from what was ordered. They brought a six foot instead of the ordered seven foot door. I was asked to try the six foot to see if I liked it. I did try it and although it's supposed to be a six foot roll up, it does not roll up to 6 feet. I have to duck to enter. I'm 5'7". Marisol said that they should have the 7 foot door in a couple of weeks and would be in contact to swap it out. More than a dozen calls since the beginning of June have been made to the the installer and the sales office only to be told that they will call me back shortly to get it scheduled or to find out what is the hold up and never call back. I told Marisol that my building cannot be completed until the correct door is hung in voicemail and still no answers from sales or installations.

Super friendly staff! they are very professional, but down to earth.